Refund
Subject to inspection, upon receiving from customer. New, unused tools 100% refund for 30 days from purchase date (proof required).
Refund for the purchase price of tool only. Refund will be made back to original purchase method only.
Exchange
Full purchase price for new unused tool only, (shipping charges will not be credited) can be applied to a tool exchange for 30 days from date of purchase(proof required).
Any additional amount owed will be charged to the purchaser. Shipping will be charged on the new tool.
Cancellation
Phone cancellations only, must be done by 1pm EST the day of order, if ordered after 3pm EST order must be cancelled by phone by 1pm EST the next business day.
Call toll free 1-800-866-5287. If order has already shipped we will follow the refund policy.
Warranty
All tools and parts are warranted for 1 year from date of purchase (proof required) against manufacturing or material defects. Subject to inspection for abuse or misuse.
100% replacement or repair of tool at our discretion, after inspection. Tool will be sent back to customer prepaid.
If you have a question about any of these policies please call
1-800-866-5287.