Refunds, Exchanges, Cancellations, and Warranty

King Tool strives to provide the utmost in customer satisfaction. Please review the information below.

King Tool division of Central Tools
456 Wellington Avenue
Cranston, RI 02906

Toll Free: (800) 866-5287

Phone: (401) 467-8211

Fax: (401) 461-5670

sales@centraltools.com


Refund

Subject to inspection, upon receiving from customer. New, unused tools 100% refund for 30 days from purchase date (proof required).

Refund for the purchase price of tool only. Refund will be made back to original purchase method only.

Exchange

Full purchase price for new unused tool only, (shipping charges will not be credited) can be applied to a tool exchange for 30 days from date of purchase(proof required).

Any additional amount owed will be charged to the purchaser. Shipping will be charged on the new tool.

Cancellation

Phone cancellations only, must be done by 1pm EST the day of order, if ordered after 3pm EST order must be cancelled by phone by 1pm EST the next business day.

Call toll free 1-800-866-5287. If order has already shipped we will follow the refund policy.

Warranty

All tools and parts are warranted for 1 year from date of purchase (proof required) against manufacturing or material defects. Subject to inspection for abuse or misuse.

100% replacement or repair of tool at our discretion, after inspection. Tool will be sent back to customer prepaid.

If you have a question about any of these policies please call 1-800-866-5287.

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